FAQ(s)

SHIPPING 

What shipping method does NatureVibez use?

Nature Vibez uses USPS for all orders

Is Nature Vibez able to ship to all 50 states?

Yes, Nature Vibez ships to all 50 states, including Alaska and Hawaii. We do not ship to Puerto Rico and we cannot ship to P.O. Boxes. We are sorry for any inconvenience this may cause.

Can Nature Vibez ship outside the United States?

Unfortunately, Nature Vibez does not currently ship outside the United States. 

Can Nature Vibez ship to Military Bases?

Nature Vibez does not currently ship to Military Bases. We apologize for any inconvenience this may cause.

Can I change my shipping address?

Please contact our store at 718-360-8583 to confirm if your order is still processing or has been shipped. If its already been shipped, we apologize but we are unable to change the address.

How can I track my order? 

Your order confirmation will include a tracking number to track through USPS.

How soon can Nature Vibez ship my order? 

You should receive your order within 2-5 business days!

What if I don't receive my order? 

Please check around your property outside first to see if your package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still haven received your order, you can call our store at 718-360-8583 to track the package.

 

 

REFUNDS

If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days if the package is unopened. Customer is responsible for return shipping costs.

Product(s) must be returned to our store at 311 Utica Ave Brooklyn, NY to receive a refund. Once product is received a refund will be issued.

DISCLAIMER

FDA Disclaimer: Please note the products available for purchase on this site have not been evaluated by the Food and Drug Administration. None of the products are intended to diagnose, treat, cure or prevent any disease.